The Cecil H. and Ida M. Green Institute of Geophysics and Planetary Physics maintains a local Help Desk that serves the needs of the department. This includes computing security, user support, hardware and software support, and policies related to common computing facilities. For departmental backup purposes, the Help Desk maintains two 75 terabyte backup servers at the Solarium server room and the SIO Colocation Server Facility. A virtualization infrastructure is maintained to support the departmental and research server needs while centralized storage is maintained to host research data and network home directories. Network connections are gigabit ethernet to the desktop and 10 to 40 Gbps between building and server room switches. High resolution color printers and plotters are available to all authorized network users. If you have any questions about computing and networking at IGPP, please visit our frequently updated wiki or contact us at the Help Desk.
Information
| New User Information | An introduction to the IGPP Help Desk and the services we offer |
| UID/GID Assignments | A table showing the Unix User ID (UID) and Group ID (GID) space assignments at IGPP |
| Mail Related Topics | Information on topics related to UCSD e-mail and mailing lists |
| UCSD Directory Listing | If you directory listing on Blink needs updating or is incorrect, request changes here |
| Printers and Plotters | Printers available at IGPP and printing policies |
Help Forms
| Help Desk | Form to request help from the IGPP Help Desk |
| Host Registration | Requesting a network connection for computers or other networked devices |
| Account Request | Requesting an IGPP OpenDirectory or Campus Active Directory account |
| Visitor Request | Help plan for the arrival of a visitor |
| Restore Files | Request to restore files |
| Seagoing System Check | Prepare your computer for use at sea |
Inventory Forms
| Location Change within IGPP | To move a machine within IGPP |
| User Change | Change primary user associated with a host |
| Release IP and Hostname | If your machine will no longer be on the IGPP wired-network |
| Loan to Outside IGPP | For inventory and UCSD audit |
| Lost | To report a lost machine |
| Stolen | You must file a police report first |
| Surplus Sales | To request a surplus sale pickup |
| Warranty Replacement | To update new serial number for UCSD audit |
| Consulting (NetOps use only) |